Job Overview
The Front of House Team Member is a friendly, attentive, and service-oriented individual. As a key part of our front-of-house team, you will be responsible for ensuring that guests have an exceptional dining experience by providing prompt and courteous service in line with Willibald
brand standards.

The ideal candidate is passionate about the hospitality industry, thrives in a fast-paced environment, and is dedicated to creating a positive dining experience for guests. This
includes taking orders, serving food and beverages, and creating a welcoming atmosphere for all our guests.

Key Responsibilities
- Guest Service: Greet guests warmly, present menus, and answer questions regarding menu items, ingredients, or special dietary needs.
- Order Management: Accurately take food and beverage orders from guests, enter orders into the point-of-sale system, and relay them to the kitchen and bar staff.
- Food & Beverage Delivery: Serve food and beverages in a timely and professional
manner, ensuring that all orders are correct and meet the restaurant's quality standards.
- Table Maintenance: Monitor tables during service to ensure that guests have everything they need, clear dishes and reset tables for the next seating.
- Payment Processing: Present the check to guests, process payments, and handle cash or credit transactions in accordance with the restaurant’s policies.
- Collaboration: Work closely with kitchen staff, bartenders, and other servers to ensure smooth service and a positive dining experience for guests.
- Safety and Cleanliness: Maintain a clean and organized work area, following all health
and safety regulations and restaurant policies.

Qualifications & Skills
- Previous experience as a server or in a customer-facing role is preferred, but not required.
- Strong communication and interpersonal skills.
- Ability to work in a fast-paced environment, multitask, and handle high-pressure situations with grace.
- Team player with a positive attitude.
- Availability to work flexible hours, including evenings, weekends, and holidays.
- Physical ability to stand and move for extended periods and carry heavy trays,
occasionally lifting up to 25 lbs.

*Must be at least 18 years of age and have a valid Smart Serve Certification or be willing
to obtain one upon being hired.

Compensation & Benefits
- $18/hr plus tips/gratuity
- Restaurant and Retail discounts
- Flexible scheduling depending on availability
- Opportunities for growth and advancement within the restaurant and company

Start-Date: August, 2026

Compensation:

• $18 per hour
• Tips
• Monthly product allowance

Job Description:

We are seeking a dedicated and customer-oriented retail representative to join our farm retail team, specializing in alcohol sales. This role involves introducing and educating customers on the Willibald brand and product lines as well as providing exceptional customer service ensuring compliance with all alcohol-related sales regulations in Ontario. The ideal candidate will be someone who flourishes in a team environment, possesses excellent communication skills, has a strong attention to detail and a passion for delivering an outstanding retail experience for their customers.

Role Activities:

The retail sales role will be a part-time position and will be responsible for:

• Report directly to the Retail & Events Manager
• Educating and introducing customers to the Willibald Brand and product lines
• Greeting customers warmly and assisting them in selecting Willibald beverages according to their preferences and needs
• Providing enhanced product knowledge and product recommendations, including food and drink pairings
• Operating the cash register and processing transactions accurately and efficiently
• Follow relevant Alcohol regulations in Ontario, including age verification, etc. 
• Monitoring inventory levels and assisting with restocking as required
• Maintaining the cleanliness and organization of the retail locations, including regular cleaning of displays and storage areas
• Adhering to all company policies and procedures, including safety and sanitation standards
• Collaborating with team members to achieve sales goals, find procedural improvements and efficiencies and provide excellent customer service that is always improving
• Staying informed about current releases, special offers and new products to effectively promote sales in-line with company objectives
• Handling customer inquiries, complaints and returns professionally and promptly, seeking assistance from management when necessary.

The Ideal Candidate:

• Based in Waterloo Region or surrounding areas
• Previous retail experience preferred, particularly in alcohol sales or a similar field
• Knowledge of different types of alcoholic beverages, including beer, ready-to-drink cocktails and spirits is advantageous
• Strong interpersonal skills with the ability to engage and communicate effectively with customers and team members
• Ability to multitask and prioritize in a fast-paced environment
• Attention to detail and a dedication to accuracy in cash handling and inventory management is a must
• Ability to work a flexible schedule, including evenings, weekends, and holidays as required
• Must be at least 18 years of age and SMART Serve certified.
• Physical ability to lift and move heavy boxes and cases of product
• Willingness to commute to Ayr and other Willibald outlets (St Jacobs, Kitchener, Cambridge) for shifts.

Joining the Willibald team offers an exciting opportunity to work in a fast-paced environment while contributing to the success of our small farm operation. If you are passionate about delivering exceptional customer service and have a genuine interest in the world of alcoholic beverages, we encourage you to apply.

About Willibald:  

Founded in 2017, Willibald Farm distillery and brewery focuses on making grain to glass spirits and beer, using the finest ingredients possible. Our farm also offers visitors a true farm to table restaurant featuring local producers. Willibald is committed to equal employment opportunities that emphasize inclusion. In accordance with the Accessibility for Ontarians with Disabilities Act we will work with applicants that request accommodations at any stage of the hiring process. We appreciate all resumes and applicants but will only be contacting those selected for interviews.

Apply by sending your resume and a brief introduction to kama@drinkwillibald.com.

Sous Chef – Full Time
Willibald Pizza | Galt, Cambridge, ON

Compensation: $21–22/hour + shared tip-out program

Willibald Pizza is a busy, high-volume pizza shop located in Galt, Cambridge. Our program is built around naturally fermented dough, premium ingredients, and a hybrid pizza style cooked in deck ovens. We are committed to doing things properly—from multi-day dough fermentation and house-made components to a focused menu driven by quality, consistency, and continuous improvement.

We are looking for a motivated and experienced Sous Chef to join our team full-time. This role is ideal for someone who thrives in a fast-paced kitchen, enjoys leading by example, and takes pride in maintaining high standards while helping develop a strong team culture.

As Sous Chef, you will work closely with the Chef and leadership team to support daily operations, maintain consistency, assist with training, and help drive the continued growth of our pizza program.

At Willibald, we believe great food comes from great teams. We are committed to providing fair and competitive compensation, including an equal tip-sharing structure between front and back of house.

Key Responsibilities:

• Lead and support daily kitchen operations
• Maintain quality, consistency, and presentation standards
• Assist with ordering, inventory management, and food costing
• Support staff training, development, and onboarding
• Help manage prep schedules and service execution
• Ensure food safety, cleanliness, and sanitation standards are upheld
• Foster a positive, accountable, and team-oriented kitchen culture
• Contribute ideas for menu development and operational improvements

Requirements & Skills:

• Previous leadership experience in a professional kitchen
• Strong organizational and communication skills
• Ability to lead by example in a high-volume environment
• Passion for scratch cooking, fermentation, and ingredient-driven food
• Commitment to hospitality, teamwork, and continuous improvement
• Strong understanding of kitchen safety and sanitation standards
• Demonstrated dedication to a career in the culinary industry
• Pizza experience is an asset, but a willingness to learn is essential

To apply, please send your resume to brian@drinkwillibald.com

Check out @eatwillibald on Instagram to learn more about the shop.

Location: Willibald Pizza (135 George St. N, Cambridge, ON.)

Type of Position: Full-Time

Willibald Pizza is a busy, high volume pizza shop located in Galt, Cambridge. Our program focuses on naturally fermented dough, premium ingredients, and a hybrid pizza style cooked in our deck ovens. We are committed to doing things properly, from long fermentation dough and house made elements to a tight, focused menu built around quality and consistency.

We are looking for a hard working and motivated cook to join our team in this full time position. This is a great opportunity for someone who loves pizza, enjoys working in a fast paced kitchen, and wants to be part of a team that is constantly refining and improving our craft. At Willibald, we believe great food comes from great teams. We are committed to providing fair and competitive wages, including an equal tip sharing structure between the front and the back of house.

Please email your resume to brian@drinkwillibald.com

Check out our instagram @eatwillibald to learn more about the shop.

Compensation:

• $18-21/hr based on experience

Requirements & Skills:

• Strong personal skills, highly motivated, and creative
• A passion for farm to table/scratch cooking
• Culturally driven
• A demonstrated commitment to a career in cooking, as evident from relevant
education and/or cooking experience
• Knowledge of kitchen safety, and general kitchen sanitation compliance

About Willibald:  

Founded in 2017, Willibald Farm distillery and brewery focuses on making grain to glass spirits and beer, using the finest ingredients possible. Our farm also offers visitors a true farm to table restaurant featuring local producers. Willibald is committed to equal employment opportunities that emphasize inclusion. In accordance with the Accessibility for Ontarians with Disabilities Act we will work with applicants that request accommodations at any stage of the hiring process. We appreciate all resumes and applicants but will only be contacting those selected for interviews.

This job will be located at our second location in Cambridge (Galt). Willibald Farm is a growing farm distillery, brewery and restaurant located in Waterloo Region, just outside of the small village of Ayr. Willibald has a strong focus on high quality, premium beer and spirits that are made 100% on our farm. Our on-site restaurant focuses on emphasizing what’s fresh and grown locally and influenced heavily by our pizza oven, and on-site beef cattle.

We are seeking an active and enthusiastic candidate to join our growing team in a fast paced environment.

Duties & Requirements

• Accept orders both in person and over the phone
• Bus tables, run food and beverage
• Effectively communicate with front and back of house co-workers to ensure ease of processes
• Following proper steps of service as outlined by management
• Greet and seat customers upon arrival
• Maintain restaurant standards of cleanliness and organization

Qualifications:

• Smart Serve Certification

Compensation:

• $18-20 an hour based on experience, plus tips.

Interested in joining our team? Send your resume and brief introduction to info@drinkwillibald.com with the subject line SERVER - WILLIBALD PIZZA.

Location: Distillery & Brewery (1271 Reidsville Rd. Ayr, Ontario)

Type of Position: Full-Time

Willibald Farm is a thriving farm distillery, brewery, and restaurant located in
Waterloo Region, just outside of the small village of Ayr. Our on-site restaurant
focuses on true farm-to-table dining. We use a mix of traditional and modern
techniques with a strong focus on local ingredients, our on farm beef cattle, and
a menu diverse to compliment our wide variety of premium spirits, beer, and
cocktails made on-site.

We are seeking a hard working and creative Sous Chef to join our team in this
full-time position. We would love to hear from you if you feel qualified for the
role and want to be a part of Willibald.

Willibald is committed to providing fair and competitive wages to our team,
including an equal tipping structure between the front and the back of house.

Please email your resume to kitchen@drinkwillibald.com

Check out our instagram @drinkwillibald to learn more about our farm.

Requirements & Skills:

• Strong personal skills, highly motivated, and creative
• A passion for farm to table/scratch cooking
• Demonstrated record of reputable kitchen experience and/or formal culinary
training
• Ability to train and develop staff in all areas of kitchen operations following
Willibald’s established procedures
• Knowledge of kitchen safety, and general kitchen sanitation compliance

About Willibald:  

Founded in 2017, Willibald Farm distillery and brewery focuses on making grain to glass spirits and beer, using the finest ingredients possible. Our farm also offers visitors a true farm to table restaurant featuring local producers. Willibald is committed to equal employment opportunities that emphasize inclusion. In accordance with the Accessibility for Ontarians with Disabilities Act we will work with applicants that request accommodations at any stage of the hiring process. We appreciate all resumes and applicants but will only be contacting those selected for interviews.

Location: Distillery & Brewery (1271 Reidsville Rd. Ayr, Ontario)

Type of Position: Full-Time

Willibald Farm is a thriving farm distillery, brewery, and restaurant located in
Waterloo Region, just outside of the small village of Ayr. Our on-site restaurant
focuses on true farm-to-table dining. We use a mix of traditional and modern
techniques with a strong focus on local ingredients, our on farm beef cattle, and
a menu diverse to compliment our wide variety of premium spirits, beer, and
cocktails made on-site.

We are seeking a hard working and creative cook to join our team in this full-
time position. We would love to hear from you if you feel qualified for the role and want to be a part of Willibald.

Willibald is committed to providing fair and competitive wages to our team,
including an equal tipping structure between the front and the back of house.

Please email your resume to kitchen@drinkwillibald.com

Check out our instagram @drinkwillibald to learn more about our farm.

Compensation:

• $18-21/hr based on experience

Requirements & Skills:

• Strong personal skills, highly motivated, and creative
• A passion for farm to table/scratch cooking
• Culturally driven
• A demonstrated commitment to a career in cooking, as evident from relevant
education and/or cooking experience
• Knowledge of kitchen safety, and general kitchen sanitation compliance

About Willibald:  

Founded in 2017, Willibald Farm distillery and brewery focuses on making grain to glass spirits and beer, using the finest ingredients possible. Our farm also offers visitors a true farm to table restaurant featuring local producers. Willibald is committed to equal employment opportunities that emphasize inclusion. In accordance with the Accessibility for Ontarians with Disabilities Act we will work with applicants that request accommodations at any stage of the hiring process. We appreciate all resumes and applicants but will only be contacting those selected for interviews.