FAQ

HOW TO BUY OUR BEER

FREE ON-FARM PICK UP
Our bottle shop is open Wednesday through Saturday, noon - 6 PM and Sunday's noon - 5 PM. You can place your order online and select the pick up option or come by the farm and shop our retail counter.

FREE LOCAL AREA DELIVERY

Beginning the week of April 12, 2021, our delivery schedule will be changing ever so slightly to include our newest delivery zone; Burlington, Oakville and Hamilton. 

Our new schedule is as follows: 

Willbald Delivery Schedule

To qualify, your order must be a minimum of $45 or more before tax.

To guarantee delivery, make sure to place your order by 7 PM the day before your areas delivery day at the latest. Local area deliveries are delivered by Willibald staff in our Willibald branded vehicle. We cannot provide an exact delivery window at this time, however, orders will be at your door by 7 PM. 

19+ verification is required by for all alcohol deliveries. If you are aware you will not be home to receive your order please email orders@drinkwillibald.com or call 226-556-9941 to reschedule. 

$10 FLAT-RATE TORONTO DELIVERY (M1-M9 POSTAL CODES)
We offer $10 flat-rate delivery to Toronto Area (M1-M9 Postal Codes) on all orders over $45 (before tax). Orders must be placed by 4:00 PM on Wednesday for same week delivery. Deliveries are completed on Friday's effective February, 3, 2021. Please make sure to include your name, address, unit # and buzzer # (if applicable), email, phone number, and delivery instructions when placing your order. These orders are processed, packaged and delivered to our third-party service on Thursday mornings. From there, our service will provide delivery updates including ‘out for delivery’, ‘next up for delivery’, and ‘delivered’. 

What delivery service are you using? 
Fil Delivery, FTW!

EXPEDITED SHIPPING
Applies to Willibald Spirits, Willibald merch and some friends of the farm products. The cost of shipping is calculated at checkout. 19+ verification is required on all shipments. 

We DO NOT ship our beer via Canada Post or any other courier service. Beer is eligible for on farm pickup, local area delivery or Toronto delivery only at this time. 

How long will you hold my order?
Two-weeks! You have two-weeks from the date of purchase to pick up your order. If you do not come to retrieve your order we will refund you. 

Why am I required to buy a food item when purchasing spirits & friends of the farm products?
Legally, all sales of spirits and/or friends of the farm products (beers, ciders & wines MUST be accompanied by a food item. Willibald beer is exempt from this requirement.

Why don't you sell single cans?
We prefer to sell in 4-packs. 

Who do I contact for order related inquiries?
You can email orders@drinkwillibald.com and we will help you out ASAP. 
 

How do I get your beer if I don’t live in one of your delivery areas? 
You have a few options: on-farm pickup (Wed-Sat, noon - 6 PM, Sun, noon-5 PM) or deliver to a friend in one of our delivery areas. 

What if I’m not home for the delivery? 
Beer & spirit deliveries must be received by someone 19 or older. If you are not home, we will call the phone number on the order and make arrangements. If we cannot reach you, we will bring your order back to the farm to keep your items cold. 

Where the f*** is Ayr?
Ayr is located in the Township of North Dumfries in the Regional Municipality of Waterloo. You can find us at 1271 Reidsville Rd, Ayr, ON N0B 1E0. Look for our entrance between the pines. 

Do you ship across Canada? 
Unfortunately, we are not allowed to ship beer to other provinces. If you want to change this, you can contact your provincial representative and let them know! 

 

RESTAURANT FAQ 

As of April 3, 2021, indoor & outdoor dining is no longer available. We will be doing take-out only as per the most recent lockdown restrictions. Check out our menu on the front page of our website www.drinkwillibald.com.

To order take-out, please call us at 226-556-9941. 

Our restaurant hours are Fridays & Saturdays,  noon - 6 PM and Sundays, noon-5 PM. 

Is your dining room open? 
No! 

Is your patio pet-friendly?
Yes. As long as your pet is friendly, they are welcome on the patio. The only thing we ask is to please keep your pet off the table.

How many people can I bring?
We will accommodate groups up to 4 in Red Zone. Parties larger than 4 will not be permitted to sit together. This is non-negotiable. 

What precautions are you taking to maintain social distance?
Following recommendations provided by the Ontario Government we will be taking the following precautions:

  1. All tables will be placed a minimum of 6ft apart, 
  2. masks are mandatory for entrance into the building,
  3. and the washroom area is limited to 3-guests at a time (families with young children excluded).
  4. We also encourage guests to do their best in maintaining physical distance when passing through the patio area. 

Is your space available for events? 
We accept a small number of events each year. If you're interested in hosting your event with us, email events@drinkwillibald.com. Please note, we are not currently accepting new bookings due to the COVID-19 restrictions. 

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